Get in touch.
We read everything.
Questions about FAA or CCAR coverage, the API, your account, or a security disclosure? Send us a message and we will get back to you. All enquiries land in the same inbox and are read by a real person.
99 Birchwood Hill
Leeds. LS17 8NT. UK
No phone support — async by design We aim to reply within one business day
security@aeroreg.co.uk We acknowledge disclosures promptly
Maybe we’ve already answered.
A handful of questions we get every week. If yours is not here, the form above is the right place — we read every message.
I found a bug. What do you need from me?
A tail number or hex code that reproduces it, the time you saw it (UTC), the browser or tool you were using, and what you expected versus what happened. Screenshots help. The more detail you include, the faster we can track it down.
Can I disclose a security vulnerability?
Yes. Use the contact form above, select the General category, and describe the issue. We take security reports seriously, acknowledge them as quickly as possible, and credit researchers in our changelog with their consent.
What aircraft registries do you cover?
We currently cover the FAA (United States civil aircraft register), CCAR (Canadian Civil Aircraft Register), and CASA (Australian Civil Aviation Safety Authority). These are ingested daily from their official sources. We plan to expand coverage — see the changelog for updates.
How often is the data updated?
Datasets are fetched and processed daily. Each import detects additions, modifications, deregistrations and owner changes so the database reflects the latest published state of each registry.
I have a question about my account or subscription.
Use the contact form above and select the Support category. Include the email address associated with your account so we can look up your details quickly. Account and subscription features are actively being developed.